LoyaltyGrid

Enterprise loyalty platform

Launch your loyalty program in days, not months

Your program, designed your way, at lightning speed.

Book a demo

Bring us your hardest loyalty problem

One engine behind every kind of loyalty program, at any scale.

Your loyalty program, built your way

A program is only as good as your ability to customize for your customer. Launch a miles program, build a cashback wallet, set up campaigns, add rewards, the same day, without a release train. One engine, every kind of program.

Airlines & travel

Miles, elite tiers, and mile redemption, with breakage and liability your finance team can actually forecast.

Retail & eCommerce

Coins, cashback, and receipt-based earn across web, app, and store, running across all your channels.

Telecom

Subscriber rewards tied to plans, top-ups, and add ons, at national subscriber scale, with real-time events.

Banking & cards

Card-linked points and cashback with the audit trail and controls your compliance and finance teams expect.

You design the program. We run the machinery.

Your team does what it does best: designing the best loyalty program in your industry. Leave the loyalty constructs, the ledger, and the integrations to us, so your people spend their time on the experience your customers see, not the plumbing behind it.

Your marketing team runs campaigns, tiers, and reports from the dashboard, a new offer goes live the same day, no engineering ticket.

Your store, when customer cust_4821 buys 
POST /v1/members/cust_4821/credit
Idempotency-Key: order-DR-99120

{ "amount": 240,
  "order_ref": "DR-99120",
  "reason": "purchase" }
LoyaltyGrid credits that same customer, instantly 
{ "member": "cust_4821",
  "order_ref": "DR-99120",
  "amount": 240,
  "balance": 18700,
  "status": "posted" }

Prove it in a sandbox first

Before you commit, we provision a sandbox on your data shapes so your team tests earn, redeem, and expiry end to end.

Integrate once

REST API, webhooks, and idempotent writes that fit behind the billing, CRM, POS, and apps you already run, not a rip-and-replace.

Run it without tickets

Marketing configures wallets, tiers, and campaigns in the dashboard. Engineering stops being the bottleneck for every change.

AI, grounded in your program

Move faster with a copilot that knows your program

Every tenant includes a copilot trained on your rules, campaigns, and ledger, so answering a member dispute or drafting a campaign takes minutes, not a ticket to the data team.

  • Balance disputes answered with the exact ledger entries behind them
  • Campaigns drafted in plain language, reviewed before anything goes live
  • Integration questions answered from the live API contract

How you get started

  1. Book a 30-minute demo

    You'll see a live program, earn, redeem, expiry, reconciliation, on a real tenant. No slides. We'll sketch your integration map against billing, CRM, and data, and give you an honest fit assessment, including when we're not it.

  2. We provision your sandbox

    Your tenant, API clients, and admin users are created by LoyaltyGrid staff. Your team gets a sandbox to integrate and test against before any commitment.

  3. Integrate & launch

    Your engineers connect via API, your team configures wallets and tiers in the dashboard, and the program goes live behind your apps, in days.

Book a demo

Frequently asked questions

How fast can we launch?

Integration is one set of APIs and your team configures the program in the dashboard, so most programs go live in days, not months. We provision a sandbox first so your team can test end to end before committing.

Do I have to rebuild my apps to integrate?

No. LoyaltyGrid is headless. Your engineers connect once via REST API and webhooks; the program runs behind the apps, channels, and systems you already have. Members only ever see your brand.

What kinds of programs can it run?

Airline miles, retail coins and cashback, telecom subscriber rewards, bank card points, any program built on earning, redeeming, tiers, campaigns, and expiry, from an absolute startup with a small customer base to multinational enterprises with over a hundred million customers.

Bring us your hardest loyalty problem

30 minutes, a live program, and an honest fit assessment, no slide deck.

Book a demo